The Assistive Sister Complete Support Package
At Assistive Sister, we understand that running a business, clinic, or practice can be overwhelming. That’s why we’ve created the Complete Support Package—a fully integrated solution designed to streamline your operations and ensure that you have the right support at all times. Combining Online Business Management (OBM), Virtual Assistance (VA), and Executive Assistance (EA) into one seamless service, we give you the freedom to focus on your core business, while we take care of the rest.
Key Inclusions
Administrative Support:
Our experienced team takes care of the essential admin tasks so you don’t have to.
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Phone answering (Monday–Friday 9 AM–5 PM, Weekends on request)
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Appointment scheduling & email management – Stay organised and ahead of your schedule
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Client intake coordination & basic data entry – Ensure smooth onboarding and data handling.
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Operational Support:
We assist with the daily operational needs of your business to ensure everything runs smoothly.
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Billing & invoicing assistance – Streamlined invoicing and payment follow-ups
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File organisation & EHR support – Keep your records and files well-organised and accessible
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Client & Patient Engagement:
We keep your clients and patients engaged with regular communication and timely follow-ups.
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Communication, including reminders, follow-ups & thank-yous – Maintain strong relationships with your clients and patients
Executive Assistance:
For business owners and executives, we manage your high-priority tasks so you can stay focused on strategy.
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Scheduling, travel booking, research, and priority task management – Let us handle your busy schedule
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Reporting:
Stay on top of your business’s progress with regular summaries and performance insights.
Administrative summaries & performance insights – Track progress and ensure your business is on track
Why Work with Assistive Sister
Expertise & Experience:
With over 20 years of experience, Amy-Lee and her team bring unparalleled knowledge of business operations. We’ve supported a wide range of industries and businesses, and we’re equipped to handle all your administrative, operational, and executive needs.
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Tailored, Personalised Solutions:
We know every business is different. That’s why we offer customised services that align with your unique needs and goals. We ensure you get the most relevant, efficient, and effective support.
Direct & Transparent Communication
When you work with Assistive Sister, you’ll deal directly with our founder. We pride ourselves on offering clear, transparent communication, with no middlemen or outsourcing—just a dedicated, hands-on approach.
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Fully Insured for Peace of Mind:
Your security is our priority. We’re fully insured with Public Liability Insurance, Professional Indemnity Insurance, and Cyber Security Insurance, giving you peace of mind while we handle your business needs.
Proven Results
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Our track record speaks for itself. From solo practitioners to growing businesses, our support has helped our clients thrive. Check out our portfolio and client testimonials to see how we’ve made a difference.
Understanding Our Roles
We offer three levels of business support, ensuring that we can meet your specific needs:
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Online Business Manager (OBM)
For businesses needing strategic oversight and operational management.
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Develops and implements business strategies
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Manages teams and project timelines
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Monitors business performance and provides insights
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Executive Assistant (EA)
For business owners or executives needing high-level, personalised support.
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Manages calendars, travel, and correspondence
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Handles confidential communication
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Organises meetings and priorities
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Virtual Assistant (VA)
For businesses needing remote administrative support on a flexible basis.
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Handles data entry, email management, and invoicing
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Provides social media and website updates
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Assists with customer service and general admin tasks
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No matter what level of support you require, Assistive Sister is here to help. Let’s work together to streamline your operations, free up your time, and take your business to the next level.
Pricing Packages
At Assistive Sister, we offer flexible weekly support options to suit your business needs. Choose the level of support that best aligns with your requirements, whether you need short-term assistance or ongoing, comprehensive support. Each package includes dedicated weekly support, with someone available during your operating hours to ensure that your most pressing tasks are managed efficiently.
Starter Package – $325 + GST (5 hours)
The Starter Package is designed for businesses that need a small amount of weekly support. With 5 hours of dedicated assistance per week, we help you handle essential administrative tasks, ensuring that your operations stay organised and efficient.
Key Inclusions:
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Phone answering (Monday–Friday 9 AM–5 PM, Weekends on request)
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Appointment scheduling and email management
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Basic client intake coordination and data entry
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Premium Package – $1,200 + GST
(20 hours)
The Premium Package offers 20 hours of support per week at a 5% discount. This package is perfect for businesses that require ongoing, comprehensive assistance to handle day-to-day operations and help you focus on business growth.
Key Inclusions:
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All services in the Standard Package
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Increased support for operational tasks, including research and reporting
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Assistance with complex scheduling, travel bookings, and task management
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Regular performance reports and strategic insights
Lite Package –
$650 + GST (10 hours)
The Lite Package offers growing businesses more support with 10 hours of assistance per week. You’ll have someone available during your operating hours to manage daily tasks and ensure smooth operations, allowing you to focus on the big picture.
Key Inclusions:
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All services in the Starter Package
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Assistance with billing, invoicing, and operational tasks
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Coordination of client or patient reminders, follow-ups, and thank-yous.
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Ultimate Package – $1,500 + GST
(25 hours)
The Ultimate Package is our most extensive offering, providing 25 hours of support per week at a 10% discount. This package ensures that your business runs smoothly with full executive and operational support, giving you the time and space to grow your business.
Key Inclusions:
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All services in the Premium Package
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Extensive executive assistance, task management, and customised reporting
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Complete administrative and operational support tailored to your specific business needs
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Standard Package – $975 + GST (15 hours)
The Standard Package is perfect for businesses looking for more in-depth weekly support. With 15 hours per week, you get a comprehensive service designed to manage complex tasks, streamline workflows, and maintain efficient business operations.
Key Inclusions:
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All services in the Lite Package
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File organisation and EHR support
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Client and patient engagement, including communication management
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Executive assistance with scheduling, travel bookings, and priority tasks
Ad Hoc Support –
$65 + GST
For businesses that need immediate or short-term assistance, the Ad Hoc Support option provides flexibility without a long-term commitment. You can book a minimum of 2 hours for urgent or one-off tasks, such as scheduling, data entry, or document management.
Key Inclusions:
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Flexible support for ad hoc tasks
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Available for single-use requests or short-term assistance
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Additional Hours – $65/hr + GST
For all pricing levels, additional hours can be purchased as required. Whether you’re facing a busy week or need extra support for a project, we offer additional hours at $65 per hour (plus GST).
What’s Included in Your Weekly Support?
Each package includes weekly support, ensuring someone is available during your operating hours to manage your most pressing tasks efficiently. Whether it's administrative tasks, client management, or executive support, we’re here to keep your business running smoothly so you can focus on growth.
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If you're unsure which package is the best fit for your needs, feel free to reach out. We can help you decide the best level of support based on your business requirements.
We’d love to hear from you! Reach out to us for inquiries, support, or to discuss how we can assist your business.
Our team is here to help with personalised, professional support. Get in touch today and take the next step toward growing your business!
